Terms and conditions
The rules below are an agreement that is concluded between the guests of the gaming club (Player) and the ZCrypto online casino itself (hereinafter referred to as the Casino). After registering on the site, the Player automatically agrees to these terms and conditions. We strongly recommend that you log into this section of the site on a monthly basis to re-read the rules, since the Casino has the right to change them without notifying the Player.
It is the responsibility of the registered Player to re-read all of the following rules on a monthly basis. ZCrypto Casino may change the current rules without notifying users in advance.
Registration in the ZCrypto Casino
Persons under the age of 18 are not eligible to register on the Casino website. To create an account on the resource, the visitor must first provide scans of documents that confirm the fact of his majority. Minors cannot both play in the Casino and take part in lotteries, promotions, tournaments and other club events. In addition, registration is prohibited:
- ZCrypto casino employees;
- For participants of partner programs;
- Providers with related services;
- Relatives of all of the above.
If these conditions are violated, the user is automatically recognized by the casino administration as a fraud.
It should also be borne in mind that in a number of countries gambling on the Internet is prohibited. If you are from a country with similar legislation, then violating the laws, you automatically take full responsibility for yourself. We recommend that you carefully read the current legislation before registering on the site.
After registering at the Casino, you will automatically have your personal profile, where the following data will be indicated:
- Surname, first name;
- Date of Birth;
- Your phone number;
- E-mail address.
The client is allowed to have only one active account on the site. If one player is found to have gambling accounts, the casino reserves the right to close all existing accounts and compensate for potential losses at the expense of the funds on them.
The administration of the Casino retains the right to change and supplement this list of personal information of the Player. In turn, the institution guarantees complete confidentiality of the Player`s data. The administration also draws attention to the fact that the Casino is not responsible for money, bonuses and personal data of the Player if he has provided access to his account to third parties.
About ZCrypto online casino promotions, bonuses and jackpots
Before participating in various bonus programs organized by the Casino, the Player must carefully read the provisions on the bonus policy of the institution, and must also adhere to the established conditions. More detailed information on the accrual of bonuses is presented in the "Bonuses" section. Please note that when some types of cash bonuses are activated, it is possible to temporarily impose restrictions on the withdrawal of money during the wagering period of the bonus conditions.
Bonus programs are coordinated by a special department of online casinos. The club can cancel any promotion without notifying the Player in advance. Note that the Player may be disqualified if he violates the established conditions of the promotion. Each submitted rule on the conduct of a promotion at the Casino is referred to independently acting rules. If one of the norms is unfeasible, all the others are unchanged and binding.
Mailings and notifications
The Casino can send newsletters to the e-mail specified by the Player. In particular, the institution has the right to inform about upcoming promotions and contests, as well as news and transactions. It is also possible to send messages by the club to the user`s phone. By registering on the site, the player agrees to receive promotional materials via email and SMS. If the client wishes to refuse to receive this mailing, then this is done by contacting the support service.
ZCrypto Online Casino Betting and Payout Regulations
Each bet is accepted using the official Casino software. The use of other software is unacceptable. If a software failure is recorded on the club`s website, the Casino has the right to withdraw the incorrectly accrued money from the Player`s account.
In the event that the Player does not make a single transaction within six months, the administration can close the user`s account after this time. If at that moment there is money on the client`s account, they will be debited.
If any technical malfunction is detected in the operation of the casino software, due to which there was an accidental accrual of funds to the player`s gaming account, then ZCrypto casino reserves the right to write off the amount of winnings and bonuses accrued as a result of this technical malfunction..
Both the accrual of bonuses and the return of cash are made only after confirmation of the Player`s phone number and email. The administration has the right to make identification measures. The user must provide a scanned copy of a passport or other document to confirm his identity. To confirm the identity of the Player, the administration can hold a video conference. The user account may be blocked until the real identity of the Player is established.
Features of applying for a prize:
- withdrawal of money is made in the same way as their crediting;
- withdrawal is possible only if there are no active bonuses on the Player`s account;
- the minimum withdrawal amount is set individually for each payment system. Details are available on the account replenishment page;
- if the amount of funds withdrawn is more than $100 in total, the casino reserves the right to identify the player. This procedure is carried out to increase the client`s security level..
The list of available payment systems for deposits and withdrawals is available on the Cashier page. For more information, you can contact ZCrypto casino support.
The withdrawal of the player`s funds is possible only after the condition for wagering the bonus is fully fulfilled, which is equal to 3 * the amount of the deposit. If a player wants to withdraw funds before this condition is met, then the casino reserves the right to write off a commission in the amount of 20% of the withdrawn amount.
The average processing time for an application is 24 hours. We remind you that payment systems may charge a commission.
For each Player, there are different limits for withdrawing funds from the account. And this indicator depends on the total size of the user`s deposit.
1. Total deposit up to $1000:
- per day - no more $1000;
- per week - no more $3000;
- per month - up to $15000.
2. Total deposit from $1000:
- per day - no more $1000;
- per week - no more $5000;
- per month - up to $30000.
3. Gold status and higher - the size of the limits is negotiated individually.